Terms Of Service
Valencia Innovations LLC
Last Updated: September 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Valencia Innovations LLC (“Valencia Innovations,” “we,” “us,” or “our”) governing your access to and use of our website, the Moxis One mobile application, and related services (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree to these Terms, you may not use the Services.
ELIGIBILITY
You must be at least 13 years old to use the Services.
If you are under the age of majority where you live, you may use the Services only with the permission and supervision of a parent or legal guardian where required by applicable law.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to purchase a paid subscription.
ACCOUNTS
Certain features of the Services may require you to create an account.
You agree to provide accurate information and to keep your account information current. You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
You must notify us promptly if you believe your account has been accessed or used without authorization.
You may delete your Moxis One account using available controls within the app or by contacting us where applicable.
SUBSCRIPTIONS AND PAYMENTS
Certain Moxis One features may require a paid subscription.
Current pricing, billing periods, subscription benefits, and applicable terms will be displayed before you complete a purchase.
Subscriptions purchased through the Apple App Store or Google Play are processed and billed by the applicable platform and are also subject to that platform’s terms and policies.
Unless otherwise stated at the time of purchase, subscriptions automatically renew at the end of each billing period unless cancelled before the renewal deadline established by the applicable app store.
You can manage or cancel your subscription through your Apple App Store or Google Play account settings.
Refunds, billing disputes, and payment-related requests for purchases made through an app store are generally handled by Apple or Google in accordance with their respective policies.
Deleting your Moxis One account does not necessarily cancel an active subscription. You must separately manage or cancel your subscription through the applicable app store.
ACCEPTABLE USE
You agree not to:
Use the Services in violation of applicable law or regulation;
Use the Services for fraudulent, deceptive, abusive, harmful, or unlawful purposes;
Attempt to gain unauthorized access to accounts, systems, networks, or information;
Interfere with, damage, disrupt, or overload the Services or supporting infrastructure;
Circumvent security, authentication, access-control, or usage restrictions;
Introduce viruses, malicious code, or other harmful technology;
Scrape, harvest, copy, extract, or systematically collect information from the Services except where expressly permitted by us or applicable law;
Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services except where such restrictions are prohibited by law;
Impersonate another person or misrepresent your identity or affiliation;
Use automated systems, bots, or scripts in a manner that interferes with normal operation of the Services; or
Upload, publish, or distribute content that is unlawful, threatening, harassing, deceptive, defamatory, infringing, or otherwise violates the rights of another person.
COMMUNITY CONTENT
Moxis One may allow users to submit reviews, comments, ratings, or other content (“Community Content”).
You retain ownership of Community Content you submit.
By submitting Community Content, you grant Valencia Innovations a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, distribute, and otherwise use that content as reasonably necessary to operate, improve, promote, and provide the Services.
You represent that you have the necessary rights to submit any Community Content you provide and that your content does not violate applicable law or the rights of another person.
Community Content represents the views of individual users and does not necessarily reflect the views of Valencia Innovations.
We may remove or restrict Community Content and suspend or terminate accounts when we reasonably believe content or activity violates these Terms, applicable law, or the safety and integrity of the Services.
INTELLECTUAL PROPERTY
The Services and their underlying software, functionality, interfaces, designs, graphics, text, branding, logos, and other materials are owned by Valencia Innovations LLC or our licensors and are protected by intellectual-property and other applicable laws.
The Valencia Innovations, Moxis One, and related names, logos, designs, and branding may not be used without authorization except as permitted by law.
Product information displayed through Moxis One may originate from third-party databases, manufacturers, retailers, public sources, open-data projects, or other providers. Ownership of third-party trademarks, product names, images, and information remains with their respective owners.
Where attribution is required by a data source or applicable license, appropriate attribution may be provided within the Services.
PRODUCT INFORMATION
Moxis One is designed to make product and ingredient information easier to understand.
We do not manufacture, test, distribute, or control the food, supplement, or consumer products that may appear within the Services.
Product formulations, ingredients, labels, warnings, availability, and other information may change without notice. Information provided through the Services may therefore be incomplete, outdated, inaccurate, or different from information printed on the physical product.
You should review the actual product packaging and manufacturer information before purchasing, consuming, or using a product, particularly if you have allergies, sensitivities, dietary restrictions, or other health considerations.
AI-GENERATED INFORMATION
Certain Moxis One features use artificial intelligence to generate personalized insights, summaries, recommendations, or conversational responses.
Artificial intelligence systems can produce information that is inaccurate, incomplete, outdated, misleading, or otherwise incorrect.
AI-generated information is provided for general informational purposes and should not be treated as guaranteed, authoritative, or professional advice.
You are responsible for evaluating information generated by the Services before relying on it or taking action based on it.
HEALTH AND WELLNESS DISCLAIMER
Moxis One provides informational and wellness-oriented content only.
Moxis One is not a medical device and does not provide medical advice, diagnosis, treatment, or professional healthcare services.
Nothing provided through the Services is intended to diagnose, treat, cure, mitigate, or prevent any disease, medical condition, or health problem.
Information regarding foods, ingredients, supplements, wellness goals, or personalized insights should not replace guidance from a qualified physician, pharmacist, registered dietitian, or other healthcare professional.
Always consult an appropriate healthcare professional before making significant decisions concerning your diet, supplements, medications, medical conditions, or health.
If you believe you are experiencing a medical emergency, contact emergency services immediately.
THIRD-PARTY SERVICES
The Services may contain information, links, integrations, functionality, or content provided by third parties.
We do not control and are not responsible for independent third-party services, websites, products, data, privacy practices, or terms.
Your use of third-party services may be subject to separate terms and privacy policies established by those providers.
DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
VALENCIA INNOVATIONS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, AND SECURITY.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR THAT INFORMATION PROVIDED THROUGH THE SERVICES WILL ALWAYS BE ACCURATE, COMPLETE, OR CURRENT.
Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VALENCIA INNOVATIONS LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING FROM OR RELATED TO YOUR ACCESS TO OR USE OF THE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO VALENCIA INNOVATIONS FOR THE SERVICES DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR $100.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Valencia Innovations LLC and its members, managers, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your misuse of the Services, violation of these Terms, violation of applicable law, or infringement of another person’s rights.
SUSPENSION AND TERMINATION
You may stop using the Services at any time.
We may suspend, restrict, or terminate your access to some or all of the Services if we reasonably determine that you have violated these Terms, created a security or legal risk, misused the Services, or engaged in conduct that could harm Valencia Innovations, our users, or others.
We may also modify or discontinue all or part of the Services at any time, subject to applicable law.
Provisions that by their nature should survive termination, including intellectual-property provisions, disclaimers, limitations of liability, and indemnification obligations, will continue to apply after termination.
GOVERNING LAW
These Terms are governed by the laws of the State of Connecticut, United States, without regard to its conflict-of-law principles.
Any rights you may have under mandatory consumer-protection laws in your jurisdiction remain unaffected.
SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
NO WAIVER
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights available to us.
ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any additional terms presented for specific features or services, constitute the agreement between you and Valencia Innovations regarding your use of the Services.
CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes to our Services, business practices, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
Where required by applicable law, we may provide additional notice before material changes take effect.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.
CONTACT US
Questions regarding these Terms may be submitted through the contact page on our website.
Valencia Innovations LLC
Connecticut, United States