PURRBI
Purrbi support
Revision 2026-10-15.1. Applies when this policy version is released with Purrbi.For account help, privacy requests or a concern about a Purrbi result, contact the Purrbi operator below. Do not send passwords. For an unwell pet or an emergency, contact a veterinarian directly.
Who to contact
Contact Valencia Innovations LLC at contact@valenciainnovations.com or 35 Clinton Ave, Stamford, CT 06901, United States for privacy questions, data-access/correction requests, deletion requests or concerns about a result. Please do not email passwords or unnecessary sensitive information. We may need to verify control of an account before acting on a request.
Purrbi is intended for adults aged 18 and older in the United States. We do not intend to collect personal information from children. If you believe a child has provided information, contact us so we can investigate and arrange appropriate deletion. The age acknowledgment is a self-declaration, not independent age verification.
Something does not look right?
Use Report an issue on the result to flag inaccurate or inappropriate content. You can also contact contact@valenciainnovations.com. Confirm a food choice with your veterinarian, especially for a suspected allergy, medical condition, restricted diet or different life stage. Do not wait for a report response if your pet needs urgent care.